Business Development Manager (Healthtech — Diagnostics)

CPI helps make great ideas and inventions a reality. We’re a team of intelligent people using advances in science and technology to solve the biggest global challenges in healthcare and sustainability.

Through our incredible people and innovation infrastructure, we collaborate with our partners in industry, academia, government, and the investment community to accelerate the development and commercialisation of innovative products.

From health technologies and pharmaceuticals to sustainable food and materials innovations, we turn the entrepreneurial spirit and radical thinking of our people and partners into incredible impact that makes our world a better place.

CPI is looking for a proactive Business Development Manager to support the delivery of ambitious growth targets in the Healthtech sector, with an emphasis on the diagnostics technology space. The role is offered on a hybrid basis, combining home working with regular travel to CPI’s technology centres in Sedgefield and Darlington, where you will work closely with the technical teams, as well as support functions including marketing. 

Reporting to the Business Development Director, you will utilize your scientific knowledge and identify a variety of potential projects to work on. You will engage with a wide variety of clients from UK-based SMEs to multinationals, and represent CPI at trade events where you will generate leads and establish contact with decision-makers, linking their requirements to CPI’s capabilities, working with technical teams to develop proposals.

Key tasks in the role will include (but are not limited to) the following:

Commercial Growth Strategy

• To grow commercial income in the HealthTech Diagnostics target market by delivering digital and face to face customer journeys. Manage end to end customer journey from identification to customer retention.
• To build new commercial opportunities by researching new potential customers, identify key decision makers, engage through digital & traditional channels and maintain relationships through effective use of those channels.

• To lead the pitch for CPI’s offering to external stakeholders, effectively translating CPI’s technical capability and clearly articulating the value that CPI brings to the market. 
• To effectively communicate the requirements for contracted customers in collaboration with CPI’s subject-matter experts and ensure that customers are set up for success.

Customer Relationship Management

• To work with customers, internal experts, and technology teams to prepare compelling project proposals/​briefs/​quotes, negotiate and close project proposals to a Purchase Order/​Commercial Contract.
• To input relevant business development data/​reports in support of various internal management activities.
• To follow the CPI business Customer Relationship Management (CRM) methodology and process ensuring all customers and opportunities are tracked on CRM and fully up to date.
• To maintain and manage an account management process. Ensure client relationships are managed throughout the customer journey.

It is essential you are qualified to a minimum of Degree level in a Life Science or a Physical Science. A Masters or higher is desirable. You should also have: 

Significant Business Development experience

Relevant Industry Experience

Hold working knowledge and broad experience of IT packages, particularly Outlook, Word, Teams, Excel and PowerPoint.

Experience in business development in a technical organisation

It would be great if you also had:

Experience of leveraging public funding mechanisms to support R&D and innovation.

• Experience of using a CRM system.
• Experience working in a Healthtech company selling new innovations or providing consultancy services into the Diagnostics field.

Please note that this role involves providing cover at various locations, often on short notice. Therefore, candidates must have a valid driver’s licence and access to a vehicle to respond efficiently to different sites, as these are not easily accessible by public transport.

At CPI, we offer a wide range of benefits to our employees, this includes:

• Up to 36 days holiday, including bank holidays – Plus a holiday purchasing scheme
• Generous pension scheme
• Life assurance and accident insurance schemes
• Flexible working
• Learning and Development Opportunities
• Free parking

Find out more about our culture and benefits.

CPI is an organisation based in the UK. Commencement of employment is conditional to demonstrating right to work in the UK, sponsorship may be available.