Personal data and cookie usage information for this site
Receive CPI's latest news delivered to your inbox.Sign up to our newsletter
Important: By submitting personal data to us and/or by using our website you give your consent that all personal data that you submit may be processed by us in the manner and for the purposes described below.
We do not collect any personal information via this website. We collect traffic data and site statistics about the use of our site (for example page hits), but are not readily able to identify individuals from this information. We may collect personal information from you if you contact us offline (for example by email, telephone or post) to request further information or assistance or to register to use any of the members areas of our site. We will use this information to provide you with the information, assistance or services you have requested only.
Any personal data that we receive from you will be used to fulfil your requirements and we will ask only for data that is adequate, relevant and not excessive for those purposes. Where we send you information for any purpose, it may be sent by email or post. When we ask you for personal data it may be for any of the following purposes:
Upon receipt of your written request and enough information to permit us to identify your personal data, we will disclose to you the personal data we hold about you, for which we may make a charge up to the maximum as allowed by applicable law. We will also correct, amend or delete any personal data that is inaccurate and notify any third party recipients of the necessary changes. You may update any information you have given to us by contacting us at the addresses given at the end of this policy. Requests to delete personal data are subject to any applicable legal and ethical reporting or document retention obligations imposed on us.
You have the right to request to see a copy of any personal information we hold about you on payment of a statutory fee which is currently £10.
You have the right to update or correct any errors in any personal information we hold about you.
You have the right to request to be removed from any mailing lists we keep.
If you wish to exercise any of these rights please write to: Centre for Process Innovation Limited, Wilton Centre, Wilton, Redcar TS10 4RF.
For further information about data protection issues including the online register of Data Controllers can be found at http://www.ico.org.uk.
If you do not wish to receive emails from us and want to be removed from our electronic mailing list, please email us at the address given below with “email unsubscribe” in the subject heading. If you also wish to be removed from our postal marketing database, please let us know by emailing us at the address given below with “mail unsubscribe” in the subject heading or writing to us at the address given below.
You may unsubscribe by emailing firstname.lastname@example.org.
In order to collect anonymous data, we may use ‘cookies’ that remain in the cookies file of your browser until they are deleted from your hard drive.
Cookies by themselves cannot be used to discover the identity of the user. A cookie is a small data file which is sent to your browser and stored on your computer’s hard drive, mobile phone or other device. They enable the website to “remember” who you, avoiding the need to re-enter your information on return to our website.
Cookies can be removed from your PC using browser settings but there will still be some deterioration in the service you receive (for example, you may receive many pop up boxes containing the same advertisements or you may not be able to access a page you earlier personalised). Generally, we recommend that you set your browser to notify you when you receive a cookie. This enables you to decide if you want to accept it or not. These can be found in the advanced preferences.
There are different types of cookies which are used to do different things, such as letting you navigate between different pages on a website efficiently, remembering preferences you have given a website, and improving your overall experience. Others are used to provide you with advertising which is more tailored to your interests, or to measure the number of site visits and the most popular pages users visit.
Session cookies enable provide online information. Without these we would not be able to operate our website. These cookies are allocated to your PC only for the duration of your visit to a website, and these and are strictly necessary cookies. They automatically expire when you close down your browser.
Persistent cookies are those which remain on your PC until you delete them.
Performance cookies are used only to improve our site or measure response rates. All information collected by these cookies is anonymous and does not in any way impact on your privacy.
No cookies on our site are served or used by third parties. We do not use “spyware”, that is web bugs or hidden identifiers or other similar devices to gain access to information, store hidden information or to trace activities of users.
We also use Google Analytics to assist in identifying how our website is used by visitors. We do this to make sure it is meeting our customer’s needs and to understand how we can improve our site.
Google Analytics stores information about what pages you visit, how long you are on the site, how you got here and what you click on. We do not collect or store your personal information (e.g. your name or address) so this information cannot be used to identify who you are.
Google Analytics sets the following cookies.
|_utma||randomly generated number||2 years|
|_utmb||randomly generated number||30 minutes|
|_utmc||randomly generated number||when you close your browser|
|_utmx||randomly generated number||2 years|
|_utmxx||randomly generated number||2 years|
|_utmz||randomly generated number and information on how the site was reached (e.g. direct or via a link, organic search or paid search)||6 months|
We may also use your IP address to help diagnose problems with our server and to administer our website. An IP address is an assigned number, similar to a telephone number, that identifies your computer on a network. Your IP address is also used to gather broad demographic information.
For more information about cookies, including how to set your browser to reject them, please go to www.allaboutcookies.org. We also recommend that you take the time to read the ‘cookie code’ developed by the International Chamber of Commerce (ICC) for use by website operators to comply with the new rules.